Policies

Terms and Condition

Introduction

The UltraFiles renders web hosting services for its users based on the following provisions.

I. General Provisions

  1. UltraFiles provides its users with an infrastructure which enables the users to save any files on Internet servers. After the saving process the respective user receives a download link with which his/her file can be downloaded worldwide via the Internet as well as a deletion link with which the file he/she has uploaded can again be deleted from the server.
  2. The files saved at UltraFiles shall be treated confidentially. UltraFiles does not have a search function which could help search through the UltraFiles infrastructure. UltraFiles does not open or view its users files; the files are neither catalogued nor listed in directories.
  3. The services offered by UltraFiles are basically free of charge. However, UltraFiles offers premium memberships which significantly increase the service capability and ease of use which are subject to costs.

II. Upload Regulations

  1. Basically, users may save any file at UltraFiles irrespective of the file format or of the file contents. Excluded, however, are files the possession and/or circulation of which is illegal, such as
    1. child pornography content,
    2. works the download of which violates third party copyrights;
    3. racist or violence-glorifying works,
    4. instructions to criminal offenses against public peace.

    This list is not conclusive.

  2. UltraFiles will block access to such contents immediately after obtaining knowledge thereof and will delete them after an examination phase of 14 days. Furthermore, it will delete files which are identical to previously deleted files.
  3. With regard to users who violate these upload regulations, UltraFiles is entitled to terminate the contractual relationship without notice, to block the access of the respective users to its services and/or to delete accounts of such users including all contents.

III. Free Use

  1. UltraFiles provides its free users with line and memory capacity at its sole discretion. It is entitled to temporarily disallow the saving of new files, to determine limitations regarding the maximum possible file size, to have the download of files only started after a waiting period, to adapt the rate of transmission to the visitor traffic and to limit the amount of the maximum permissible downloads per file. UltraFiles points out that in order to clean up its hard drives it deletes such files which were uploaded by free users and which were not accessed for a time period of 60 days.

IV. Premium Membership

  1. Apart from the free use, users of the UltraFiles infrastructure have the opportunity of establishing premium memberships subject to costs with which they can make use of additional services.
  2. UltraFiles would only like to render its services to customers who have made a conscious choice of becoming a member. Therefore, premium memberships are not automatically prolonged but rather end with the expiration of the booked time period without a cancellation being necessary. However, UltraFiles reminds its premium users via email of an upcoming expiration of premium memberships and offers users the opportunity of prolonging their membership.

V. Payments

  1. For the acquisition of a premium membership UltraFiles offers its customers the possibility to settle the accruing fee for the membership by resorting to the payment service provider PayPal.
  2. who choose payment via the service provider PayPal will be transferred to an SSL encrypted website at which they can authorize the payment via an already existing PayPal account or via credit card. Afterwards PayPal will transfer the user back to the website of UltraFiles. As soon as PayPal has confirmed the receipt of payment to UltraFiles, UltraFiles will indicate the user's access data in the browser and will send it to him/her via email. Direct payment via credit card without a PayPal account may temporarily be deactivated. In such a case, a PayPal account must be registered for the payment.
  3. UltraFiles explicitly points out that it will immediately block premium memberships if the payments made for these memberships are back posted, if debit balances or credit card charges fall through or if payment service providers preventively back post a payment due to irregularities. UltraFiles is not in a position to clarify the reasons for back postings and it will refer the user to his/her bank or the payment provider which he/she has selected in cases of such payment difficulties.

VI. Availability; Data Security

  1. UltraFiles will provide the functions stated under section I. (1), in principle, 24 hours a day and seven days a week, however, only with a guaranteed availability rate of 99.5% as a monthly average. Excluded hereof are time periods in which the servers are not accessible via the Internet due to technical or other problems which are not within UltraFiles's control (third party fault, force majeure, etc.).
  2. UltraFiles strives to organize maintenance work as quickly as possible. UltraFiles will limit the access to its service temporarily only in the event that the security or the functional capability of the network operations requires it imperatively. Should such limitations become necessary (for instance in order to defend against hacker attacks), UltraFiles will immediately inform its users about the background of this limitation. Should it be foreseeable that downtimes for maintenance or software updates take longer than three hours, UltraFiles will inform its users of this at least three days before executing the respective work.

VII. Miscellaneous

  1. UltraFiles will inform the users of Premium and Registered Accounts via email about amendments to the General Terms and Conditions before they come into effect. In the event that amendments have been effected to the user's disadvantage, he/she is entitled to cancel the contractual relationship within a time limit of four weeks as of receipt of the notification of change provided that his/her premium membership does not end before the legal validity of the altered General Terms and Conditions. Should the user not make use of his/her right of cancellation, the alterations are presumed to be accepted and become an effective integral part of the contract. When communicating newly composed GTC, UltraFiles is obligated to again specifically point out this provision to its Premium and Registered users.
  2. Should a term of the contract or a provision of the General Terms and Conditions be or become entirely or partially ineffective, this shall not affect the validity of the rest of the contract or the General Terms and Conditions. In lieu of the invalid condition such valid provision shall be incorporated as shall best approximate the actual purpose of the stipulated condition. The same shall also apply should any omission in the agreement become apparent.

Privacy Policy

When you register with us, we may ask you to provide us with certain personal information, including, but not limited to, your name and email address.

We take reasonable steps to protect the privacy of our members and ensure that the personal information we collect is not ordinarily disclosed to third parties without the member's consent. UltraFiles has numerous security measures in place to protect the loss, misuse and alteration of our members' information. All member information is password protected and only accessible by authorized staff of UltraFiles.

However, there may be times when UltraFiles may be required to disclose personal information of a member without his/her express consent when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against the member.

While UltraFiles, our associates and affiliates make every effort to protect your personal information and your privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk. Please keep in mind that whenever you give out personal information online, that information can be collected and used by people that neither we nor you will know.

By using this website or our affiliated websites, you signify your assent to our Terms and Conditions. If you do not agree to be bound by our terms, we politely ask that you do not use this site.

UltraFiles will send you necessary information and News letters to your email at any time.